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Should I eat before my spa treatment?
It is advisable not to have a heavy meal immediately before any spa treatments. However, you can have a light snack if you are feeling hungry.
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When should I arrive for my treatment?
If you can arrive at least 10 minutes before your appointment, it will allow you to relax and become familiar with the facilities
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What if I have special health considerations?
When making your appointments, be sure to inform either the receptionist or the Spa Consultant who is taking your booking if you have any special health considerations. For example, high blood pressure, allergies, or other physical ailment, injury or disability. If you are pregnant or suspect you are pregnant, do inform us also. If you have any doubts, feel free to speak with any of our Spa Consultants. |
Can I ask the therapist to adjust things to increase my comfort?
Yes. You should enjoy your experience to the fullest and speak up if you wish to adjust the room temperature, music volume, or the pressure used during the massage.
Massage therapists may use fingertips, knuckles, hands, elbows, and forearms during the massage. It is important to drink plenty of water as you can after the massage to flush metabolic waste from the tissues
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What if I’m late for my appointment?
We encourage you to be at least 10 minutes early for your appointment as this will give you time to relax and familiarize with the facilities. Your treatment will end on time so that the next guest is not delayed. |
What if I need to cancel a spa reservation?
We understand if you need to change your appointments. In order to allow us time to ensure a smooth experience for everyone, please inform us at least four hours before your appointment time. We may need to levy some charges if there is a last minute cancellation. |
Spa Etiquette
The Spa environment is one of tranquility and relaxation. Please respect the quiet and privacy of other spa guests by speaking softly or simply enjoying the silence.
Here are some tips adapted from the American Massage Therapy Association to help you enjoy your massage.
- Be receptive.
- Don't eat just before a massage session.
- Be on time. If you arrive in a frenzied, rushed state, it will take longer to relax.
- If you don't want to remove all your clothing, discuss it with the therapist. Wear what you will be comfortable in that will allow the therapist to work on the areas of your body that need it.
- Good communication is very important. Before the session, give accurate health information and let the massage therapist know what you want from the massage. During the massage session, Speak up if you have any feedback on the amount of pressure, speed of movement, room temperature, music volume, or lighting.
- Breathing helps to facilitate relaxation. People often stop breathing when they feel anxious or a sensitive area is massaged. If you realize this is happening, remind yourself to breath.
- Try not to tighten up during the massage. Let your massage therapist know if this is happening. They may need to adjust the massage technique being used. They may also be able to help you relax the affected area.
- If you find your thoughts are racing during the massage, one way to be more "body-centered" and to quiet the mind is to follow the hands of the massage therapist and focus on how the touch feels.
- If anything happens during the massage that you dislike or seems improper, you have the right to ask the massage therapist to stop. If necessary, you also have the right to end the session.
- If you are dizzy or light headed after the massage, do not get off the table too fast.
- Drink extra water after a massage.
Allow for some open, quiet time after your massage session if possible. Sometimes one needs a little time to integrate or absorb the results of the massage session or needs some "re-entry" time. |
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